One of the customer’s springs snapped in half unexpectedly.
Dethatching the garage door from the spring assembly and locking it in place was step one. After that, our team slowly and carefully loosened the cops and let the springs extend to their full length, especially the broken one with its entwined halves to make sure there was no hidden tension. Then, replacement.
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* $29 service call - deducted from the service
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